Frequently Asked Questions
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How often do you add new art online?
I add pieces on a weekly basis. My newsletter subscribers get first updates and notices on new work at the end of the week, and I then add new pieces online at the beginning of the following week... I would like to learn more about new art and shop updates. How can I subscribe and stay informed? Please join my newsletter here. Subscribers are the first to learn about my new art - with first opportunity to purchase as a thank you for your support - as well as shop updates and occaissional surprise bonuses and give-aways. You can choose to get weekly or monthly updates. PLUS I giveaway a free art piece quarterly, so join me! Do you have more work than is offered online? While I try to list all my art online as soon as I can, there are times when I can't keep up with myself! If you have something in mind and do not see it on the shop, please contact me. And of course, if I don't have what you're thinking, I happily offer commissions... What is your process for commissioned art? Please view my "Custom Art" page for more details. I would like to purchase art online...just in case, what is your return policy? Also, how secure is your shopping cart? Great! Most pieces are originals and therefore, you will have the only one like it. I want customers to be happy. While this has not happened yet, I do offer exchanges on art within 7 days of receipt- just email me first for information. Shipping will be at buyer's expense. Refunds and exchanges are not available for custom art- I communicate well throughout the process so you will know exactly what your art looks like and know you will love it! Payment is accepted via Paypal - and you can checkout as a guest, so you do not need a Paypal account. Paypal accepts all major credit cards, and offers the highest security level. Note that during purchasing of my art, you are temporarily taken off my shop and into Paypal's secure cart area to complete this process. |
The art I wanted is sold- might it be available again?
Unless listed as a print, all of the art on my site are originals, so while I may create something similar, no two pieces will be the same. I encourage you to consider buying a piece if it speaks to you to avoid the disappointment of not having it be available later. Originals on paper arrive matted at a great super duper value! I also offer payment plans on larger works, so please contact me for details if you are considering taking advantage of this offer. How and when do you mail art? Art is shipped via USPS Priority mail within 2 business days of transaction, and arrives within typical 2-4 business days in continental US. Once art is shipped, I will contact client and provide tracking number. If you need other mailing arrangements, please contact me. When do you offer prints? The focus of my shop are originals - there is just so much to create! I love the process and my customers enjoy being able to acquire originals at such great value. I occasionally offer prints - which are listed in the prints section of Etsy online store. My newsletter subscribers are the first to learn of new prints. How do you decide what to paint? I am daily inspired by walks around a beautiful park near my house, the seasons, colors...beautiful designs. One day I might create a pretty color that inspires my art for the day, and other times, I start with subject matter in mind. There is so much to draw and I can't always keep up with myself, but I try! Hope you enjoy the results. Do you offer art at wholesale prices? I currently do! Contact me for more details. Know that I require a re-seller's permit to get started. I would love to see your art at my favorite local boutique. Any plans to come to my town? Of course! I encourage you to reach out to the owner and pass along my site, or even better, share their name with me so I can be in touch. Have any more questions? Contact me here. |
